What is 'Fugly' produce?
Why should I choose 'Good & Fugly'?
How does it work?
Where do you deliver?
What days of the week do you deliver?
How much does delivery cost?
How much food will I get in my box?
What kind of fruit and veggies will be in my box? Can I choose to exclude items?
Is your produce organic?
Where do you source your fruit and veggies from?
I have allergies, can I use Good & Fugly?
Can I skip a subscription delivery or pause my subscription?
How do I cancel my subscription?
Is your packaging eco-friendly?

What is 'Fugly' produce?

Fugly produce is imperfect fruit and vegetables - a little bit wonky but a lot delicious! Because of supermarket cosmetic standards too much good food never leaves the farm gate. We’re on a mission to stop this.

A fruit or vegetable is elevated to Fugly status if it’s too big, too small, has a blemish, or is just a weird shape. Not all cucumbers grow perfectly straight, after all and many a delicious tomato is so exuberant with flavour it refuses to be symmetrical! We say no to the Derek Zoolanders of the produce world.

Our little Fuglies are always fresh, from a range of farmers and delicious.

Why should I choose 'Good & Fugly'?

By buying a Good & Fugly box you’ll not only be buying delicious, fresh and affordable produce, you’ll be helping the planet, and pushing back on beauty standards that waste the good things of the earth.

Up to 25% of all vegetables. That’s one-quarter of the water, sunlight, time and energy used by nature and the farmer that just goes to waste!
Our little Fuglies are always fresh, from a range of farmers and always delicious.

By choosing Good & Fugly, you’ll be helping farmers sell more of what they harvest, and you’ll get to enjoy some extraordinary produce.

Learn more about our mission.

How does it work?

Simply order the box that is right for you (choose between a range of boxes), then type in your address to see what days we deliver to you! We’ll then speak with our network of farmers and bundle together a box of fresh, seasonal, partly Fugly and totally delicious produce that will be delivered on the day selected at checkout!

We also offer subscriptions! Each or every other week, receive your favourite Good & Fugly box without having to place an order. You can pause, skip or unsubscribe at any time, particularly handy if you’ve taken a spontaneous roadtrip!

Where do you deliver?

We're currently delivering to metro Brisbane, Melbourne and Sydney as well as regional areas in each state. The Sunshine Coast & Gold Coast in QLD, Mornington Peninsula & Geelong in VIC and Blue Mountains, Central Coast & Wollongong in NSW.

We are adding more locations all the time reaching more customers to help our fight against food waste!

If we don’t deliver to your suburb right now, join our waitlist, so we can let you know when we’re dropping our perfectly imperfects in your neighbourhood or office!

What days of the week do you deliver?

You will be able to select your delivery day at checkout once you type in your address, the options for delivery day will pop up. Regional areas have only select days for delivery.

QLD customers can choose Wednesday through to Friday at this stage. NSW and VIC customers can select Monday through to Friday for their deliveries.

If you would like to update your delivery day, just send us an email at admin@goodandfugly.com.au.

How much does delivery cost?

We have a small fee for your fugly deliveries calculated at checkout. Across metro Sydney & Melbourne it’s $5.95 and our Central Coast, Blue Mountains, Wollongong, Geelong and Mornington Peninsula customers $6.95.

Brisbane metro customers are charged $6.95 and our Sunshine Coast & Gold Coast customers $8.95.

How much food will I get in my box?

We have two different sized boxes available to order: a small box and a large box in different variations e.g. veggie only, fruit & veggie mixed, fruit only boxes.

Small boxes cater for roughly 2-3 people for 4-5 days and 6-8kg of fruits and veggies.

Large boxes feed roughly 3-5 people for 4-5 days and 10-12kg of fruit and veggies.

What kind of fruit and veggies will be in my box?  Can I choose to exclude items?

Our boxes are made up of fresh seasonal fruit and veggies, so not everything is available all year round.
We’ll also be regularly showcasing new fruits and veggies that may be new to you, and when we do, we’ll be sharing the best ways to prepare the welcome surprise.

If you wish to exclude any fruits or veggies in your boxes, just send us an email to admin@goodandfugly.com.au when you place your order and we will swap those items out for some of our other fresh produce that we have available.

Keep an eye out on our socials and emails as we release the fuglies you might find in your boxes each week!

Is your produce organic?

Right now, we’re rescuing good and nutritious Fuglies from mostly local growers to reduce food waste at the source and are looking to include organic farmers in the mix soon. As such, we can’t yet offer a completely organic box --but we’re working on it! Since our mission is to fight waste as sustainably and deliciously as possible, we have cast a wide net with our grower community, understanding their challenges and working hard to be the bridge to as many new tables as possible.

Where do you source your fruit and veggies from?

We're here to help out our Aussie farmers across New South Wales, Queensland and Victorian regions! As we expand, we’ll be partnering with local growers in those new areas too. We’re always looking for more farmers, so if you know of or are one, get in touch. 

I have allergies, can I use Good & Fugly?

While a box may not contain a fruit or vegetable that you’re allergic to, we can’t guarantee no cross contamination along the way. So, if your allergy means you can’t simply lineup a friend to take your pineapple or strawberries, we recommend signing up to our newsletter.
We’ll let you know as soon as we’re able to ensure no allergens in our boxes or supply chain.

Can I skip a subscription delivery or pause my subscription?

Absolutely! Just login to your account and click on manage subscription. If you’re having any trouble, just send us an email at admin@goodandfugly.com.au and we’re more than happy to help.

How do I cancel my subscription? How can I cancel a box delivery?

We’re sorry to see you go, but we’ve made this easy to do. Simply log in or select ‘manage subscriptions’ on the account page and cancel subscription.
If you want to sign up again, it’s easy to do that too: create a new account or reactivate your old account !

We understand things pop up and you might not be able to receive your boxes! If your order is due to be delivered, please reach out as soon as possible to our team at admin@goodandfugly.com.au and they’ll get in contact with the delivery partners.

Is your packaging eco-friendly?

Our purpose is to reduce waste! All our packaging is recyclable, from the box, to the insulating paper, and even the tape we use to secure the boxes.