What is 'Fugly' produce?
Why should I choose 'Good & Fugly'?
How does it work?
Where do you deliver?
What days of the week do you deliver?
How much does delivery cost?
How much food will I get in my box?
What kind of fruit and veggies will be in my box? Can I choose to exclude items?
Is your produce organic?
Where do you source your fruit and veggies from?
I have allergies, can I use Good & Fugly?
Can I skip a subscription delivery or pause my subscription?
How do I cancel my subscription?
Is your packaging eco-friendly?
What is 'Fugly' produce?
Fugly produce is imperfect fruit and vegetables - a little bit wonky but a lot delicious! Because of supermarket cosmetic standards too much good food never leaves the farm gate. We’re on a mission to stop this.
A fruit or vegetable is elevated to Fugly status if it’s too big, too small, has a blemish, or is just a weird shape. Not all cucumbers grow perfectly straight, after all and many a delicious tomato is so exuberant with flavour it refuses to be symmetrical! We say no to the Derek Zoolanders of the produce world.
Our little Fuglies are always fresh, from a range of farmers and delicious.
Why should I choose 'Good & Fugly'?
By buying a Good & Fugly box you’ll not only be buying delicious, fresh and affordable produce, you’ll be helping the planet, and pushing back on beauty standards that waste the good things of the earth.
Up to 25% of all vegetables. That’s one-quarter of the water, sunlight, time and energy used by nature and the farmer that just goes to waste!
Our little Fuglies are always fresh, from a range of farmers and always delicious.
By choosing Good & Fugly, you’ll be helping farmers sell more of what they harvest, and you’ll get to enjoy some extraordinary produce.
Learn more about our mission.
How does it work?
Simply type in your address at the top right to see if we deliver, then choose a box that is right for you! We’ll then speak with our network of farmers and bundle together a box of fresh, seasonal, partly Fugly and totally delicious produce that will be delivered on the day selected at checkout! Don’t forget to check out our Fugly Goods & Extras for an added treat!
We offer subscriptions for delivery each or every other week! This will take the hassle out of having to place an order each week. You can pause, skip or unsubscribe at any time, particularly handy if you’ve taken a spontaneous roadtrip!
Where do you deliver?
We're currently delivering to areas across NSW, VIC, QLD and we have just added ACT!
These areas include metro and selected regional areas and we’re constantly adding more locations to reach more customers to help our fight against food waste!
Just type your address in the “check your address” bar which will let you know if we deliver to your door.
If we don’t deliver to you right now, join our waitlist, so we can let you know when we’re dropping our perfectly imperfects in your neighbourhood or office!
What days of the week do you deliver?
You will be able to select your delivery day at checkout once you type in your address and select your box, the options for the delivery days available will pop up before you checkout.
Some areas are limited to certain days for delivery which you will be able to see at checkout.
- NSW customers can select Monday to Friday. *Regional NSW will differ slightly.
- MLB customers can select Tuesday to Saturday. *Regional MLB will differ slightly.
- QLD customers can select Wednesday to Friday.
- ACT customers can select Tuesday, Wednesday & Friday.
**Ensure your orders are in at least 2 business days prior to selected delivery day for us to process the orders on time (QLD customers at least 3 days prior)
If you have any questions about your delivery day, send us an email at admin@goodandfugly.com.au.
How much does delivery cost?
We have a small fee for your fugly deliveries calculated at checkout.
Across metro Sydney & Melbourne it’s $5.95 and our Regional NSW & VIC customers will have a $6.95 delivery fee.
Brisbane metro customers are charged $6.95 and our Sunshine Coast & Gold Coast customers $8.95.
How much food will I get in my box?
We have two different sized boxes available to order: a small box and a large box in different variations e.g. veggie only, fruit & veggie mixed, fruit only boxes.
Small boxes cater for roughly 2-3 people for 4-5 days and 6-8kg of fruits and veggies.
Large boxes feed roughly 3-5 people for 4-5 days and 10-12kg of fruit and veggies.
What kind of fruit and veggies will be in my box? Can I choose to exclude items?
Our boxes are made up of fresh seasonal fruit and veggies, so not everything is available all year round.
We’ll also be regularly showcasing new fruits and veggies that may be new to you, and when we do, we’ll be sharing the best ways to prepare the welcome surprise.
You have a strong dislike towards a particular fruit or veg..? Not to worry, we can swap it out for you! Select up to 4 items before checking out and we'll make sure not to add it to your boxes!
Make sure to keep an eye out on our socials & emails as we release the fuglies you might find in your boxes each week!
Is your produce organic?
Right now, we’re rescuing good and nutritious Fuglies from mostly local growers to reduce food waste at the source and are looking to include organic farmers in the mix soon. As such, we can’t yet offer a completely organic box --but we’re working on it! Since our mission is to fight waste as sustainably and deliciously as possible, we have cast a wide net with our grower community, understanding their challenges and working hard to be the bridge to as many new tables as possible.
Where do you source your fruit and veggies from?
We're here to help out our Aussie farmers across New South Wales, Queensland and Victorian regions! As we expand, we’ll be partnering with local growers in those new areas too. We’re always looking for more farmers, so if you know of or are one, get in touch.
I have allergies, can I use Good & Fugly?
While a box may not contain a fruit or vegetable that you’re allergic to, we can’t guarantee no cross contamination along the way. So, if your allergy means you can’t simply lineup a friend to take your pineapple or strawberries, we recommend signing up to our newsletter.
We’ll let you know as soon as we’re able to ensure no allergens in our boxes or supply chain.
Can I skip a subscription delivery or pause my subscription?
Absolutely! Just login to your account and click on manage subscription to skip your order. Make sure you skip before your scheduled payment!
If you’re having any trouble, just send us an email at admin@goodandfugly.com.au and we’re more than happy to help.
How do I cancel my subscription? How can I cancel a box delivery?
We’re sorry to see you go, but we’ve made this easy to do. Simply log in or select ‘manage subscriptions’ on the account page and cancel subscription.
If you want to sign up again, it’s easy to do that too: create a new account or reactivate your old account !
We understand things pop up and you might not be able to receive your boxes! If your order is due to be delivered, please reach out at least 48 hours before expected delivery to our team at
Is your packaging eco-friendly?
Our purpose is to reduce waste! All our packaging is recyclable, from the box, to the insulating paper, and even the tape we use to secure the boxes.