FAQs

Placing an order

Q: What are order cut-off times?

A: We will close off orders every Friday 12pm for the following week's deliveries.

Q: When do deliveries happen?

A: As we're transitioning operations and suppliers, we will be in touch to confirm delivery dates. Deliveries will be made to specific locations on specific delivery days only. 

Q: Where do you deliver to currently?

A: We currently only service deliveries within 25km from Sydney CBD.

Q: Do I need to be home for delivery?

A: Nope! Boxes can be left safely at your door.

Subscriptions & Accounts

Q: Do I need a subscription?

A: You can order once or subscribe, whatever suits your routine. Subscriptions give you convenience and first access to limited seasonal produce.

Q: Can I pause or cancel anytime?

A: Absolutely. No lock-ins, no fuss. You can skip, pause or cancel through your account dashboard.

Payments & Pricing

Q: How do I pay?

A: We accept all major payment methods, including credit cards and popular digital wallets.

Other

Q: What if there’s an issue with my delivery?

A: We’re here to help. Reach out to our support team and we’ll make it right — no dramas.